Queue management system
Assets Monitored/Controlled:
- Kiosk PCs
- Agent counter PCs
Critical Parameters:
- Visitor queue real-time logs
Hardware used:
- Custom Kiosk PCs
- LCD segment displays
- custom display interface cards
Solution Outcomes:
- Smart queue management system that enables intuitive and efficient guidance of visitor traffic to available agent counters
- Real-time wait time visibility for queued visitors
